7 innovative women from Central and Eastern Europe you should know

Feb 4, 2021 | Business, Trends

By Alexandra Jocham, RBI | In the months of January and February, we are strongly focusing on the topic of “innovation” and would like to introduce you to seven women from CEE who stand out for their innovations in today’s post. Have fun clicking...

Christmas Traditions in CEE

Dec 15, 2020 | Culture

By Benedikta Schlange, RBI | Christmas is approaching and the preparations for the festivities are already underway. We looked at what interesting Christmas traditions there are in CEE. Let us put you in the mood for a merry Christmas right now. Albania Christmas Eve...

Talk to me: why chats are the channel of choice for banking customers

May 5, 2020 | Business, Trends

By Ilya Schirov, Raiffeisenbank in Russia Raiffeisenbank Russia has a long tradition of communicating digitally with its customers and has identified the chat as one of the preferred customer channels. Ilya Schirov, responsible for remote customer interaction at...

Four Russian bloggers who gained enough followers to compete with traditional media

Oct 29, 2019 | People, Trends

By Anastasia Stepina, Raiffeisenbank in Russia | We live in a time where traditional media by no means is our single source of information. The influence of blogs can not be denied and especially channels like YouTube can reach significant resonance in a user group or...

The Russian banking market: Stable overall, less retail growth, dwindling profit options

Oct 22, 2019 | Business, Trends

By Gunter Deuber and Ruslan Gadeev, RBI Vienna | The times of more radical changes and upheavals in the Russian banking sector seem to be over for now. Following years of more subdued profitability (from 2014-17) the Return on Equity (RoE) rebounded nicely in 2018 – a...