By Alexandra Jocham, RBI The customer need for digital platforms has continuously risen in the past years – and it will further rise in the light of the current Corona crisis. “It is all about reducing effort, complexity and providing state of the art interfaces instead of the good old-fashioned mail or pdf communication,” says […]
By Wolfgang Rachbauer, RBI Credit Office, Artificial Intelligence in Loan Documentation Transforming a company into an efficient and adaptive organization needs innovative ideas in all aspects of the daily work. Traditional banking is changing significantly. All processes are being analyzed from the scratch and banks are implementing automation procedures even in fields that did not […]
By Ilya Schirov, Raiffeisenbank in Russia Raiffeisenbank Russia has a long tradition of communicating digitally with its customers and has identified the chat as one of the preferred customer channels. Ilya Schirov, responsible for remote customer interaction at Raiffeisenbank ZAO in Russia, describes how banks and customers both can benefit from this form of communication. […]
Interview by Alexandra Jocham, RBI | Sabine Zucker, Head of Trade Finance and Transaction Banking at RBI, explains the payment innovations SEPA Instant Payments (SCTInst) and SWIFT gpi and their benefits for the customers. SEPA Instant Payments (SCTInst) and SWIFT gpi are two major Product Innovations delivering real time benefits & cost savings for […]
By Stefan Andjelic, RBI | Payment systems are a vital part of the economic and financial infrastructure. Their efficient functioning, allowing transactions to be completed safely and on time, makes a key contribution to the overall economic performance. (Bank Of England, 2000). Against this backdrop, the role of banks, including the range of financial services […]
By Anila Hoxha, Raiffeisen Bank in Albania | In the past few years, Albania has been experiencing an emerging startup ecosystem. Nevertheless, most of the country’s startups are still in the early stages of seed financing. Lately, however, many private and public players have expressed their interest in funding startups usually in the field of […]
By Valbona Gjeka, Raiffeisen Bank Albania, Gunter Deuber, RBI | In a somewhat surprising move, the Council of Europe did not agree to give the green light for the official opening of accession talks to Albania in 2019. That was unexpected, because the European Commission and most of the EU countries recognized the progress of […]
By Eleonora Georgieva, Raiffeisen Bank in Bulgaria | Well-being. Improving the health of all is one of the main goals of the United Nations for the next 10 years. The organization’s current set of sustainable development goals include ensuring a healthy life and the promotion of well-being for everyone. And as we all know, food […]
By Sebastian Petric and Daniel Pail, RBI | The technicalities of transitioning from plan to market are still a hotly debated topic. In light of the current anniversary of the fall of the Berlin Wall, we recap the ideas on economic transformation and summarize the realities the Eastern European countries faced in the 1990s. Transition […]
By Stoyan Genov, Raiffeisen Bank in Bulgaria | “One of the fastest growing fintech destinations in the CEE Region”; “An evolving fintech hub”; “The most vibrant fintech destination in the SEE region”. You can often hear or read these definitions of Sofia, the capital of Bulgaria. Trust us, this is not an overstatement. Behind these […]
By Anastasia Stepina, Raiffeisenbank in Russia | We live in a time where traditional media by no means is our single source of information. The influence of blogs can not be denied and especially channels like YouTube can reach significant resonance in a user group or a society as a whole. Often, specific single bloggers […]
By Gunter Deuber and Ruslan Gadeev, RBI Vienna | The times of more radical changes and upheavals in the Russian banking sector seem to be over for now. Following years of more subdued profitability (from 2014-17) the Return on Equity (RoE) rebounded nicely in 2018 – a trend that continued in 2019. We also see […]
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