By Franz Fischler, Raiffeisen Sustainability Initiative | It is not a new insight that the banking sector is not an objective in itself but belongs to the service sector. Its services are, of course, first and foremost aimed at customers and their wishes when it comes to investing or lending money or exchanging it for […]
By Michal Kustra, RCM | Michal Kustra, Member of the Management Board of Raiffeisen Capital Management and responsible for Sales in Italy and CEE as well as for the Center of Competence CEE, shares with us his four main factors how to make an impact by responsible banking. Sustainable investment is the fastest growing segment in […]
By Stefan Jakoubi, Philipp Reisinger, SBA Research Since its inception in 2006, we have to ask continuously if cloud computing is actually secure. It is a controversial topic which causes vivid debates and led to a divide between proponents and critics, whereby both sides bring valid arguments […]
Interview by Marlene Schloffer, RBI Daniela Bollmann, data protection officer at RBI, about her job, why she is proud of GDPR, what kind of data banks collect, how the customers benefit from this and how to prepare for and respond to a data breach. What is the purpose and goal of a data protection officer […]
By David Zeller, RBI Like electricity from the socket, cloud services are almost immediately available without having to order, install and maintain technical infrastructure within a company. Cloud providers guarantee immediate access and unlimited resources. This results in an incredible gain in speed and is therefore especially important for innovations. But could it be a […]
By Alexandra Shevchuk, Raiffeisenbank Russia Raiffeisenbank and Kaspersky Lab analyzed the key trends of bank card fraud in 2019. The analysis and conclusions are based on data from Raiffeisenbank’s card transaction monitoring system, information provided by fraud analysts at Kaspersky Lab, as well as data from the FinCERT report by the Bank of Russia. Reduced […]
By Peter Gerdenitsch, RBI | When it comes to information security, the financial sector can be considered as one of the most mature industries in the market. Security concepts have always been part of banks in the form of organizational and technical security measures, which structure the continuous effort to protect customer data and the […]
By Katja Fiedler, RBI | More than 65 per cent of the population in CEE is expected to be using digital banking services by the end of 2020 making the region an attractive market for fintechs, that is to say technology providers to the financial services industry or financial services providers utilizing technology as a […]
By David Eschwé, Vjekoslav Bonic and Robert Barcik | Advanced Analytics & Artificial Intelligence Tribe at RBI The technical developments over the last years have fueled tremendous Advanced Analytics activities around the world. Every day new sophisticated approaches are developed. Within the Advanced Analytics & Artificial Intelligence Tribe […]
By Andreas Schild, RBI | How a digitized financing solution called eSpeedtrack makes export financing possible for transactions from EUR 2 to 10 million So far, importers had a very hard time finding buyer’s credit financing for amounts up to EUR 10 million. Banks have mainly concentrated on big-ticket export transactions leaving the lower market […]
By Daniel Minarik, Tatra banka in Slovakia | Introduction “Bringing the personal banker experience to the mass segment.” In 2019, Tatra banka introduced its chatbot AdamTB, the first Slovak virtual banking assistant. Its purpose is to provide information about products and services and to resolve customer inquiries through the web chat or mobile application. Among […]
By Jelena Lapčević, Raiffeisen banka in Serbia | As in all markets, banks in Serbia are joining the race to introduce innovations: Who will be the first to implement some cutting-edge feature in banking business? Who will be the first to offer an innovative service or product? Raiffeisen banka in Serbia has always been among […]
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